FCC Makes AI-Generated Voices in Robocalls Illegal

The Federal Communications Commission (FCC) has made AI-generated voices in robocalls illegal under the Telephone Consumer Protection Act (TCPA), with a Declaratory Ruling that took effect immediately. This ruling aims to combat the rising trend of robocall scams that use AI-generated voices to deceive consumers, imitate celebrities, and spread misinformation. State Attorneys General now have enhanced tools to pursue legal action against perpetrators of these scams. The FCC's decision comes after a Notice of Inquiry launched in November 2023 to address the role of AI in illegal robocalls and explore ways to combat them. The TCPA, which regulates telemarketing calls and the use of automated systems, now includes AI-generated voices under its restrictions.

The FCC can fine robocallers, block calls from carriers facilitating illegal robocalls, and support legal actions by individual consumers or organizations. A coalition of 26 State Attorneys General supported this approach, and the FCC aims to strengthen partnerships with law enforcement agencies to tackle illegal robocalls nationwide. These partnerships provide resources and support for investigations to protect consumers and businesses. The FCC currently collaborates with 48 State Attorneys General to combat robocalls.

Security Officer Comments:
The FCC's action is important for safeguarding consumers, maintaining trust in communication channels, holding perpetrators accountable, deterring future misconduct, and fostering collaboration among relevant stakeholders in addressing the issue of illegal robocalls.